- Full refund if cancelled before 14 days of the arrival date.
- 50% refund if cancelled up to 7 days prior to arrival date.
- No refund if cancelled less than 7 days before arrival date, or on day of check in.
- Cancellations made over high occupancy dates would not be refunded, owing to limited availability of rooms. (weekends, festival holidays, peak travel season)
- Cancellation of packages and special offers are subject to terms and conditions.
- Cancellations of inventory will not be entertained during the last minute or during the course of your stay at Haut Monde Hotels.
- Cancellations of inventory on High Demanding Dates will be non refundable.
- Please note that our refund process may take up to 30 working business days to deliver. If you have any questions or concerns, please do not hesitate to contact us.